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Webinar | Customer Communications & Transparency
January 20, 2021 @ 2:00 pm - 4:00 pm
Free
Outside of operations, communication and transparency are the two foremost relevant issues when running a water system. Without these collaborating factors, consumer confidence can lessen or be lost, resulting in problems or potential break-down of a system.
Participants will learn:
- How to build a functional communication structure
- How to maintain financial and operational transparency
- Community involvement best practices
- How to maintain good customer correspondence
- Ways to keep customer confidence