Webinar | Customer Communications & Transparency

Outside of operations, communication and transparency are the two foremost relevant issues when running a water system. Without these collaborating factors, consumer confidence can lessen or be lost, resulting in problems or potential break-down of a system.

Participants will learn:

• How to build a functional communication structure
• How to maintain financial and operational transparency
• Community involvement best practices
• How to maintain good customer correspondence
• Ways to keep customer confidence