A water system must increase rates to remain viable, maintain their infrastructure, and comply with water regulations, but yet struggled with setting service rates to build long term sustainability. Do your customers have a difficult time understanding the true value of water service? This workshop will provide creative ideas on how to educate your customers, gain their support through transparency, and adhere to the AB54 and AB240 requirements.
Participants will learn:
This training will be hosted on GoToTraining.