Webinar | Understanding Bacteriological Quality Standards

Webinar Only

This course Understanding Bacteriological Quality Standards is offered two times on the same day, attendees ONLY need to register once to take this course. Providing safe and affordable drinking water to customers is the primary objective of any drinking water system. Routine monitoring for bacterial contamination is one of the most effective indicators of a potentially hazardous condition in your system. Although waterborne disease outbreaks are relatively uncommon in the United States, the threat can be deadly. Missed routine and repeat samples are costly in many ways including time, lab fees, penalties and consumer confidence, not to mention the health risk to the public. Join us to learn or review the bacteriological standards required by both California State Total Coliform Rule (TCR) and Federal Revised Total Coliform Rule (RTCR). This workshop will address public water system standards for ensuring bacteriological quality through monitoring and reporting. Participants will learn: The importance of total coliform as an indicator of water quality Compliance with California state and federal bacteriological quality monitoring and reporting regulations Public Notification requirements Triggers and follow-up for Level 1 and Level 2 assessments

Free

Webinar | Budgeting Analysis & Rate Setting Part 1/2

Webinar Only

This course is now offered as an online training. It is recommended to take both parts on the same day.  Part 1 will take place from 10:00am to 12:00pm and Part 2 will take place from 2:00pm to 4:00pm. Please follow the links below to register for each part separately.  If you are a board member, manager, or operator, it is important to understand the budgeting process and what it means for you. Budgets impact our daily work and understanding how to build them, analyze them, and use them to plan can shape our systems. Understanding the budget allows us to maximize resources and justify our rates, especially when an increase in rates is necessary. Participants will learn: Evaluate budget and financial indicators Develop a prioritized capital improvement plan Create a budget to sustain that CIP Use these tools to determine revenue needs Set rates in California

Free

Webinar | Leveraging Regional Development Organizations to Support Small Water Systems

Webinar Only

Regional Development Organizations (RDOs), known locally as councils of governments, regional planning commissions, economic development districts, and other names, provide various types of assistance to their member communities in a host of service areas. During this webinar, you will hear how two RDOs in North Carolina and Nebraska are working with local municipalities to support water and wastewater systems.  During this webinar, you will learn how these organizations work with small local municipalities on asset inventory for water systems infrastructure, collaborate on projects that enhance economic development and quality of life, coordinate with state and federal partners, and much more. Presenters:  - Liz Cody, Community Development Specialist, Southeast Nebraska Development District - Jean Crews-Klein, Regional Planning Director, Lumber River Council of Governments (North Carolina) - Brett Schwartz, Associate Director, NADO Research Foundation (Washington, DC)

Free

Webinar | Budgeting Analysis & Rate Setting Part 2/2

Webinar Only

This course is now offered as an online training. It is recommended to take both parts on the same day.  Part 1 will take place from 10:00am to 12:00pm and Part 2 will take place from 2:00pm to 4:00pm. Please follow the links below to register for each part separately.  If you are a board member, manager, or operator, it is important to understand the budgeting process and what it means for you. Budgets impact our daily work and understanding how to build them, analyze them, and use them to plan can shape our systems. Understanding the budget allows us to maximize resources and justify our rates, especially when an increase in rates is necessary. Participants will learn: Evaluate budget and financial indicators Develop a prioritized capital improvement plan Create a budget to sustain that CIP Use these tools to determine revenue needs Set rates in California

Free

Webinar | AB54 & AB240: Ethics for Mutual Water Company Board Members

Webinar Only

By law, all mutual water board members are required to have two hours of ethics training within six months of taking office and every six years following. This training is designed to provide system longevity and help ensure that board members meet their legal responsibilities. Required training topics include conflicts of interest, fiduciary responsibilities, Safe Drinking Water Act compliance, long-term management and capital improvement planning. We will also cover the AB240 requirements, which affect mutual water systems as of January 1, 2014. This workshop allows mutual water systems to comply with this new regulation and helps prepare them to better govern their water company. This workshop meets the legal requirement for board members ethics training under AB54. Participants will learn: Requirements of AB54 and AB240 Financial conflicts of interest to avoid About strategic planning Financial responsibilities Capital improvement planning How to comply with the Safe Drinking Water Act

Free

Webinar | Distribution System Operation & Maintenance Part 1/2

Webinar Only

This course is now offered as an online training. It is recommended to take both parts on the same day.  Part 1will take place from 10:00am to 12:00pm and Part 2 will take place from 2:00pm to 4:00pm. Please follow the links below to register for each part separately.  Your only licensed operator has just left town due to a family emergency and handed you the phone number of a certified operator in the next town. Will the substitute operator know how your system works and what needs to be done daily to keep it safe and in compliance? A properly prepared Operations and Maintenance (O&M) Plan is one of a water purveyor’s most important documents. The O&M Plan is a “living” document that explains how a public water system is to be operated and maintained on a day-to-day basis to ensure public health, safety, and compliance with applicable regulations. In addition to being an important training tool for new staff, the O&M manual serves as a practical handbook by which a qualified substitute operator can operate and maintain the system in a safe and reliable manner in absence of the system’s primary operator. Participants will learn: The vital elements that comprise an O&M […]

Free

Webinar | Distribution System Operation & Maintenance Part 2/2

Webinar Only

This course is now offered as an online training. It is recommended to take both parts on the same day.  Part 1will take place from 10:00am to 12:00pm and Part 2 will take place from 2:00pm to 4:00pm. Please follow the links below to register for each part separately.  Your only licensed operator has just left town due to a family emergency and handed you the phone number of a certified operator in the next town. Will the substitute operator know how your system works and what needs to be done daily to keep it safe and in compliance? A properly prepared Operations and Maintenance (O&M) Plan is one of a water purveyor’s most important documents. The O&M Plan is a “living” document that explains how a public water system is to be operated and maintained on a day-to-day basis to ensure public health, safety, and compliance with applicable regulations. In addition to being an important training tool for new staff, the O&M manual serves as a practical handbook by which a qualified substitute operator can operate and maintain the system in a safe and reliable manner in absence of the system’s primary operator. Participants will learn: The vital elements that comprise an O&M […]

Free

Webinar | Operations Maintenance: Maintaining Water Quality Part 1/2

Webinar Only

This course is now offered as an online training. It is recommended to take both parts on the same day.  Part 1, will take place from 10:00am to 12:00pm and Part 2, will take place from 2:00pm to 4:00pm. Please follow the links below to register for each part separately. Public water systems are required to provide safe drinking water. Methods for providing safe drinking water vary from system to system, but there are a handful of methods that apply to all systems. This workshop designed for operators and managers will cover the methods used by most water systems to ensure acceptable water quality. Participants will learn: • The technique and importance of coliform sampling • The importance and methods for unidirectional flushing • Disinfection basics • Water storage tank cleaning and maintenance • Cross connection prevention

Free

Webinar | Operations Maintenance: Maintaining Water Quality Part 2/2

Webinar Only

This course  is now offered as an online training. It is recommended to take both parts on the same day.  Part 1, will take place from 10:00am to 12:00pm and Part 2, will take place from 2:00pm to 4:00pm.  Please follow the links below to register for each part separately.  Public water systems are required to provide safe drinking water. Methods for providing safe drinking water vary from system to system, but there are a handful of methods that apply to all systems. This workshop designed for operators and managers will cover the methods used by most water systems to ensure acceptable water quality. Participants will learn: The technique and importance of coliform sampling The importance and methods for unidirectional flushing Disinfection basics Water storage tank cleaning and maintenance Cross connection prevention

Free

Webinar | Resiliency & Vulnerability Planning – Part 1/2

Webinar Only

This course is now offered as an online training. It is recommended to take both parts on the same day.  Part 1 will take place from 10:00am to 12:00pm and Part 2 will take place from 2:00pm to 4:00pm. Please follow the links below to register for each part separately.   Every system will have an emergency. Identifying potential risks and taking measures to mitigate their impact are the first steps to a successful recovery. In part one of this two-part series we will look at tools and techniques for assessing where your system may experience service interruption, unsafe water, or any other harm. Participants will learn: Identify risks to their system  Utilize available tools to begin mitigation efforts  Understand the cost and benefit of instituting mitigation efforts Access tools for the completion of a hazard mitigation process

Free
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