This course Rate Setting for Small Water Systems is offered two times on the same day, attendees ONLY need to register once to take this course. Do you really need to increase rates? Improved understanding of financial reports will help you answer this question. The goal of good financial management is to ensure that the utility is operated as a financially sustainable enterprise, while providing safe and reliable water, both in the short- and long-term. In order to remain viable, all public water systems need to acquire and manage sufficient financial resources to achieve and maintain compliance with regulatory requirements. One primary tool to become and remain viable is developing and maintaining a comprehensive budget. This workshop will show board members, managers and operators how to develop a budget, identify revenues and expenses, methods to balance the budget, and how to review a budget comparison report on a regular basis. Participants will learn: How to prepare a budget How to identify revenue and expenses How to identify fiscal policies for assisting in balancing the budget How to review the budget comparison report on a regular basis How to establish a rate structure based on the true cost of producing and […]

This course Rate Setting for Small Water Systems is offered two times on the same day, attendees ONLY need to register once to take this course. Do you really need to increase rates? Improved understanding of financial reports will help you answer this question. The goal of good financial management is to ensure that the utility is operated as a financially sustainable enterprise, while providing safe and reliable water, both in the short- and long-term. In order to remain viable, all public water systems need to acquire and manage sufficient financial resources to achieve and maintain compliance with regulatory requirements. One primary tool to become and remain viable is developing and maintaining a comprehensive budget. This workshop will show board members, managers and operators how to develop a budget, identify revenues and expenses, methods to balance the budget, and how to review a budget comparison report on a regular basis. Participants will learn: How to prepare a budget How to identify revenue and expenses How to identify fiscal policies for assisting in balancing the budget How to review the budget comparison report on a regular basis How to establish a rate structure based on the true cost of producing and […]

This course Cross Connection Controls is offered two times on the same day, attendees ONLY need to register once to take this course. Do you have an active cross connection control program? If not, it is time to get in the game. Not only are you required to have an approved program, but cross connection controls provide yet another barrier against water contamination. This workshop will give you the information and resources on how to develop a program that fits your small water system. Participants will learn: How to identify potential cross connections What backflow prevention devices to use State requirements regarding cross connection control How to develop a successful program

This course Cross Connection Controls is offered two times on the same day, attendees ONLY need to register once to take this course. Do you have an active cross connection control program? If not, it is time to get in the game. Not only are you required to have an approved program, but cross connection controls provide yet another barrier against water contamination. This workshop will give you the information and resources on how to develop a program that fits your small water system. Participants will learn: How to identify potential cross connections What backflow prevention devices to use State requirements regarding cross connection control How to develop a successful program

Due to COVID-19 there are several potential changes to the public meeting process to keep in mind. This course will focus on three critical aspects to consider as you organize your own virtual public meetings. We will discuss how virtual board meetings can include elements of web meetings with collaboration and discussion and how to use webcasts and webinars to present information to the attendees and promote interaction between the attendees and members of the board. Learn the pros and cons of common online platforms, and the do’s and don’ts when conducting virtual meetings. Participants will learn: Open meeting laws to consider when planning your next virtual board meeting. The difference between webinars, web meetings, and web trainings How to differentiate between common online platforms and choose one that best suits your needs Resources to implement best practices for public participation in virtual board meetings The recommended audience includes managers, operators, board members and secretary to the board.

Due to COVID-19 there are several potential changes to the public meeting process to keep in mind. This course will focus on three critical aspects to consider as you organize your own virtual public meetings. We will discuss how virtual board meetings can include elements of web meetings with collaboration and discussion and how to use webcasts and webinars to present information to the attendees and promote interaction between the attendees and members of the board. Learn the pros and cons of common online platforms, and the do’s and don’ts when conducting virtual meetings. Participants will learn: Open meeting laws to consider when planning your next virtual board meeting. The difference between webinars, web meetings, and web trainings How to differentiate between common online platforms and choose one that best suits your needs Resources to implement best practices for public participation in virtual board meetings The recommended audience includes managers, operators, board members and secretary to the board.

It is the ultimate responsibility of every operator, manager and board member to provide safe drinking water to their customers. The prevention and removal of contaminants from the water is an essential job function. Sanitary Surveys are a very important tool in helping water systems provide safe drinking water. The Groundwater Rule puts increased regulatory emphasis on conducting Sanitary Surveys and correcting deficiencies before they lead to water contamination events. This course will give participants an overview of how to prepare for a Sanitary Survey. Participants will learn: What a Sanitary Survey entails The benefits of conducting your own Sanitary Survey to provide safe drinking water to your customers The Sanitary Survey requirements in the Groundwater Rule How to access resources to help you prepare The recommended audience includes board members, general managers, financial managers and operators.