EFCN: Community Affordability – Session 2: Empathy and the Impact of Utility Rates on Customers
Webinar OnlyMay 3, 2022 | 10:00 AM - 11:00 AM PDT Finding it hard to balance your utilities' operational needs with the financial capacity of your customers? Understanding the expenses households juggle, including utility bills, can provide insight for how and when to adjust rates, develop assistance programs, and invest in infrastructure. Empathy and affordability considerations […]