The water system operator is the heart of every public water system. They usually know what needs to be replaced and when, but there is occasionally a disconnect between operations and management. This could lead to public water systems experiencing system failures, resulting in water outages or non-compliance issues. One way to avoid these issues is to plan for the future. This workshop provides tools for the water system operators and management to communicate openly to assist management to develop a Capital Improvement Plan, which will allow them to replace water system components prior to failure. Participants will learn: What a CIP is Resources for developing a CIP Planning and developing a CIP How the CIP ties into other important documents and policies Updating the CIP The recommended audience includes operators, managers and board members.

The water system operator is the heart of every public water system. They usually know what needs to be replaced and when, but there is occasionally a disconnect between operations and management. This could lead to public water systems experiencing system failures, resulting in water outages or non-compliance issues. One way to avoid these issues is to plan for the future. This workshop provides tools for the water system operators and management to communicate openly to assist management to develop a Capital Improvement Plan, which will allow them to replace water system components prior to failure. Participants will learn: What a CIP is Resources for developing a CIP Planning and developing a CIP How the CIP ties into other important documents and policies Updating the CIP The recommended audience includes operators, managers and board members.

As a board member, officer, manager or operator of your community’s water system, you have a very important responsibility. Your job is to ensure that the water system provides your community with an adequate supply of clean, safe drinking water delivered at a price that not only covers all the costs of providing the service but also allows the system to prepare and plan to provide it for many years to come. In this class we will break down the components to build a strong, realistic budget upon which to base your rates. We will also examine different rate structure types and how to select the one that best suits your community. When you go through this process, you will ensure your system receives the proper amount of income to cover all the functions on the expenses side of water production and delivery. Participants will learn: Where to start to build a strong budget How to identify the “true costs” of providing the service How to use historic information to analyze rates How to determine the appropriate rate structure for your community The recommended audience includes governing bodies, bookkeepers/accountants, operators and managers.

As a board member, officer, manager or operator of your community’s water system, you have a very important responsibility. Your job is to ensure that the water system provides your community with an adequate supply of clean, safe drinking water delivered at a price that not only covers all the costs of providing the service but also allows the system to prepare and plan to provide it for many years to come. In this class we will break down the components to build a strong, realistic budget upon which to base your rates. We will also examine different rate structure types and how to select the one that best suits your community. When you go through this process, you will ensure your system receives the proper amount of income to cover all the functions on the expenses side of water production and delivery. Participants will learn: Where to start to build a strong budget How to identify the “true costs” of providing the service How to use historic information to analyze rates How to determine the appropriate rate structure for your community The recommended audience includes governing bodies, bookkeepers/accountants, operators and managers.  

Drinking water is one of the oldest known public health concerns. Preventing waterborne disease is one of the primary objectives of any drinking water system. Although waterborne disease outbreaks are relatively uncommon in the United States, they do occur. The importance of regular microbial monitoring cannot be over-emphasized. So much of your water system is underground and hidden from view; the only way to be sure you are effectively protecting public health is to monitor the quality of water delivered to customer taps. The primary tool for this is coliform monitoring. This regulation is in the process of revision. We will have the latest proposed language and key steps to remain in compliance during the interim period. Participants will learn: Importance of maintaining microbial safe water Actions necessary for the compliance with the RTCR Public Notification under the RTCR But wait, there’s more!!! Reviewing and understanding the triggers for Level 1 and Level 2 assessments The recommended audience includes managers and operators.

Drinking water is one of the oldest known public health concerns. Preventing waterborne disease is one of the primary objectives of any drinking water system. Although waterborne disease outbreaks are relatively uncommon in the United States, they do occur. The importance of regular microbial monitoring cannot be over-emphasized. So much of your water system is underground and hidden from view; the only way to be sure you are effectively protecting public health is to monitor the quality of water delivered to customer taps. The primary tool for this is coliform monitoring. This regulation is in the process of revision. We will have the latest proposed language and key steps to remain in compliance during the interim period. Participants will learn: Importance of maintaining microbial safe water Actions necessary for the compliance with the RTCR Public Notification under the RTCR But wait, there’s more!!! Reviewing and understanding the triggers for Level 1 and Level 2 assessments The recommended audience includes managers and operators.